Frequently Asked Questions

Each of our guests enjoys privacy in modern, uniquely designed suites where they eat their meals and rest stress-free. We do not use traditional chain link pens. Each suite is fully enclosed with solid private walls constructed of cozy vinyl to ensure a proper undisturbed rest. Multiple guests from the same household are welcome to sleep together in the same suite. Meals are always supervised when sharing a suite amongst family members to ensure proper rations and to make sure that medications are consumed. 

Our guests enjoy playing outside throughout the day in plenty of spacious runs. They are able to socialize with appropriate matches to their temperament in small playgroups of 3-5 dogs typically. Our guests get in shape and are plenty tired at the end of the day from exercise. In appropriate weather, guests who are trusted off-leash and who enjoy skinny-dipping can go for swims as our facilities are surrounded by water. We offer add on services such as individual training, swimming in our pool, extra off leash exercise or a lick mat or bone to chew for those who prefer to snuggle in.

We are not a large commercial kennel. Our exclusive facility is small and private and is only able to accommodate up to 20 suites at peak times. Off-season we care for only a handful of guests, which allows for even more individual care. Our dedicated caregivers, limited check in and out windows and no phone distractions, ensure we provide exceptional experienced mature  attention to our guests. 

As we are very limited, it is especially important to reserve early.

A formal evaluation is required prior to us agreeing to care for dogs during busy times as well as for stays longer than three days to ensure they are a fit with our facility for the safety of all dogs and staff. We want to get to know your dog and for your dog to be confident and happy with us as we provide hands on care. We are not able to accommodate dogs with restrictions at all times. Restrictions may be placed on guests at any time for various reasons including temperament changes, health, age, or if they are sexually intact. Additional charges will be applied. We cannot safely accommodate dogs with aggression problems. 

Check-in and Check-out is at 9:00 am & 4:00 pm. You must book an appointment with your reservation to check-in and check-out your dog within our morning or afternoon hours. If you wish to change the time you agreed to, you must contact us for approval in advance. Thank you for respecting our schedule. Minimizing interruptions aids in creating a stress-free environment for all dogs in our care. 

Our Bed and Biscuit rates are $55 per guest per calendar date and $50 for second family member, and $45 for the third family member sharing the same suite. Per calendar date eliminates confusion as you are not charged at all dependant on which time of day you choose for your dog to check in or out. We suggest you maximize their fun by bringing them in the morning if at all possible so they have all day to play.
* An additional $10.00 daily fee is charged to any intact dog over 6 months of age.
*Additional fees will apply for special needs dogs and can not be accomodated during peak times: Intact, Aggressive, Geriatric, etc. 

Administering medications, treats and love are no extra charge 

 About 15 minutes east of Calgary. You can find an easy map here. 

Many of our guests enjoy the added benefit of our TAXI service and often make travel plans to match. It is a great timesaver for busy families. TAXI service is limited to safe vehicle space for a small fee, to help transport guests. Just check with us and we will make the arrangement if possible.  Rates depend on location and kilometers and start at $25 per pet.

We suggest you reserve well in advance to avoid disappointing your dog. We allow reservations for Christmas and New Year beginning January 5th and may begin to fill shortly after. Spring Break, summer, Thanksgiving and all other holidays often fill several months in advance.